„Our customer – our star!“
The target group
- Aligning teamwork consequently to customer’s success
- What does stakeholder management mean in an opera house?
- How to integrate stars in teams?
- And what about learning from opera stars for the handling of special customers?
- Comparising stakeholder-structures at opera with participants’ business
- Taking on perspectives of the several stakeholders
- Staging, conducting and performing an opera scene with our guest star
- Transferring success factors to participants’ business
- 1 week later video for participants
- Inspiring the sales team for customer-focussed teamwork